Privacy Policy

Effective Date: July 25, 2026

Legal Business Name: MDD TESTING SOLUTIONS

iNTRODUCTION

MDD TESTING SOLUTIONS (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://www.nowmdd.com/, submit information through our website forms, schedule testing services, or interact with our services and communications.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us, including:

First and last name, email address, mobile phone number, mailing address, date of birth when applicable, government-issued identification when required, appointment information, payment information, service inquiry details, specimen collection information, and any information necessary to perform requested testing services.

We may also collect non-personal information such as:

Browser type, device information, IP address, website usage data, and other technical information used to improve website functionality and user experience.

How We Use Your Information

We use collected information to:

Schedule appointments, confirm appointments, send appointment reminders, process payments, communicate regarding requested services, provide customer support, verify identity, provide specimen collection updates, send billing notifications when applicable, meet legal and regulatory requirements, improve our website, services, and user experience, and send marketing communications only where explicit consent has been provided.

We do not use your information for purposes outside of our legitimate business operations.

SMS Communications & Mobile Messaging

Express Consent

By submitting your phone number through a form on https://www.nowmdd.com/ and selecting the applicable opt-in checkbox, you provide express written consent to receive SMS messages from MDD TESTING SOLUTIONS.

Consent is collected through clearly disclosed, separate, and unchecked opt-in checkboxes for:

Marketing and promotional messages
Non-marketing service-related messages

Consent to receive SMS messages is not a condition of purchase.

Types of Messages

If you opt in to receive SMS messages from MDD TESTING SOLUTIONS, we may send messages related to:

Appointment confirmations, appointment reminders, appointment scheduling, appointment rescheduling, collection instructions, specimen collection updates, billing notifications, customer support, service-related updates, and service promotions only if you have explicitly opted in to receive marketing or promotional messages.

Message Frequency & Charges

Message frequency varies.

Message and data rates may apply.

Opt-Out & Support

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at support@nowmdd.com.

Mobile Information Non-Sharing Statement

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms, appointment systems, customer support providers, and service operation providers. Such providers are contractually required to safeguard your information and may only use your information to perform services on our behalf.

Information Sharing

We do not sell, rent, or trade personal information.

We may share information with trusted third-party service providers for:

Website hosting, analytics, payment processing, appointment scheduling, messaging delivery, customer service operations, identity verification, compliance support, and other services necessary to operate our business.

These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law, regulation, subpoena, court order, legal process, or to protect our rights, safety, users, or business operations.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, loss, alteration, or destruction.

While no system or method of transmission over the Internet can be guaranteed 100% secure, we take appropriate measures to protect your data using commercially reasonable and industry-standard security practices.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality, analyze traffic and usage patterns, enhance user experience, and understand how visitors interact with our website.

You may disable cookies in your browser settings; however, some website features may not function properly.

Your Rights & Choices

You have the right to:

Request access to your personal information, request correction of inaccurate information, update your information, request deletion of eligible information, opt out of marketing communications, and withdraw SMS consent by replying STOP.

To make a request, contact us at support@nowmdd.com.

Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such information has been collected, we will take appropriate steps to delete it, unless retention is required by law or regulatory obligations.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy, contact:

MDD TESTING SOLUTIONS

Website: https://www.nowmdd.com/

Email: support@nowmdd.com

Phone: (844) 735-6164

Address: 135 BOUNDS ST, JACKSON, MS 39206

Any Questions?