Terms & Conditions
Effective Date: July 25, 2026
Legal Business Name: MDD TESTING SOLUTIONS
Website: https://www.nowmdd.com/
Support Email: support@nowmdd.com
Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the website and services provided by MDD TESTING SOLUTIONS (“Company,” “we,” “our,” or “us”).
By accessing our website, submitting a form, scheduling an appointment, or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use our website or services.
By accessing this website or using our services, you agree to the following Terms and Conditions.
Identity & Services
MDD TESTING SOLUTIONS provides professional diagnostic, compliance, and collection-related testing services.
Our services may include, but are not limited to:
DNA testing, drug testing, mobile phlebotomy, specimen collection, laboratory collections, fingerprinting, compliance testing, appointment scheduling, identity verification when required, customer support, billing-related communications, and service-related updates.
MDD TESTING SOLUTIONS is committed to providing reliable, professional, and confidential testing support for individuals, businesses, and organizations.
SMS Messaging Program
Program Description
The SMS messaging program is operated by MDD TESTING SOLUTIONS.
By submitting your phone number through our website and selecting the applicable opt-in checkbox, you provide express consent to receive SMS messages from MDD TESTING SOLUTIONS based on the preferences you selected.
Consent to receive SMS messages is not a condition of purchase.
Types of Messages
SMS messages may include:
• Appointment confirmations
• Appointment reminders
• Appointment scheduling updates
• Appointment rescheduling updates
• Collection instructions
• Specimen collection updates
• Billing notifications
• Customer support messages
• Service-related updates
• Service promotions, if separately opted in
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message & Data Rates
Message and data rates may apply. Charges are determined by your mobile carrier. Please contact your wireless provider for details regarding your messaging or data plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message.
After you send STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.
Help & Support
For assistance, reply HELP to any message or contact us at support@nowmdd.com.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Eligibility
You must be at least 18 years old to opt in to receive SMS communications from MDD TESTING SOLUTIONS.
Consent & Communications
SMS communications are sent only in accordance with the consent options selected by the user.
Submitting a website form is not conditioned upon agreeing to receive marketing messages.
We maintain records of user consent in accordance with applicable laws and carrier requirements.
Marketing and promotional SMS messages are sent only when you have separately provided express consent to receive those types of communications.
Service-related SMS messages may include appointment confirmations, appointment reminders, scheduling updates, rescheduling updates, collection instructions, specimen collection updates, billing notifications, and customer support communications based on the consent preferences you selected.
Appointments
Appointments are scheduled based on availability.
Clients are responsible for providing accurate and complete information when scheduling appointments.
Government-issued identification may be required before services are performed.
MDD TESTING SOLUTIONS is not responsible for delays, missed appointments, or service issues caused by inaccurate, incomplete, or outdated information provided by the client.
Payments
Payment is due according to the payment terms disclosed at the time of scheduling.
Some services may require deposits, prepayment, or payment prior to collection or service delivery.
By scheduling or purchasing a service, you agree to provide accurate billing information and authorize the applicable payment according to the terms presented at the time of scheduling.
Cancellations AND RESCHEDULING
Appointments canceled without proper notice may be subject to applicable cancellation or rescheduling policies.
MDD TESTING SOLUTIONS reserves the right to apply cancellation, no-show, or rescheduling fees when such policies are disclosed during scheduling or service booking.
If you need to cancel or reschedule an appointment, please contact us as soon as possible using the contact information listed below.
Website Use
You agree to use our website and services only for lawful purposes.
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, submit false or misleading information, or use the website in a way that violates applicable laws or regulations.
MDD TESTING SOLUTIONS reserves the right to restrict access to the website or refuse service if we believe these Terms have been violated.
Intellectual Property
All website content, graphics, logos, text, images, materials, branding, software, design elements, and other content on https://www.nowmdd.com/ are the property of MDD TESTING SOLUTIONS unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, transmit, display, sell, or exploit any content from our website without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, MDD TESTING SOLUTIONS shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or services.
This includes, but is not limited to, damages related to website errors, service delays, appointment issues, communication delays, payment processing issues, third-party service interruptions, or unauthorized access beyond our reasonable control.
Nothing in these Terms limits any liability that cannot be excluded under applicable law.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, security, accuracy, availability, or privacy practices of external websites or third-party services.
Accessing third-party links is done at your own risk.
Privacy Policy
Your use of our website and services is also governed by our Privacy Policy.
For information on how we collect, use, store, share, and protect your data, please review our Privacy Policy at:
https://www.nowmdd.com/privacy-policy
HIPAA Notice of Privacy Practices
MDD TESTING SOLUTIONS respects the privacy of all clients and is committed to maintaining the confidentiality of protected health information (“PHI”) when applicable.
We use and disclose health information only as permitted or required by applicable law and only as necessary to provide requested services, support service operations, meet compliance obligations, process payments, and communicate with clients regarding their services.
When applicable, clients may have the right to:
Request access to their records, request corrections to inaccurate information, request confidential communications, and file a privacy complaint if they believe their information has been improperly used or disclosed.
Questions regarding this notice may be directed to MDD TESTING SOLUTIONS using the contact information listed below.
Governing Law
These Terms and Conditions shall be governed by the laws of the State of Mississippi, without regard to conflict of law principles.
Modifications
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms, please contact:
MDD TESTING SOLUTIONS
Website: https://www.nowmdd.com/
Email: support@nowmdd.com
Phone: (844) 735-6164
Address: 135 Bounds Street, Jackson, Mississippi 39206